INC22958107 – Incident – RESOLVED

21-12-2023 12:21:23 PM (GMT)

Microsoft Reference: 26862516‎

Issue Status: RESOLVED

Issue Description: We are aware of an issue relating to notifications regarding the NHSmail platform Data Loss Prevention (DLP) policy.

Business Impact: Emails may be received notifying the user of DLP policy violations. However, files can be shared and accessed without any issues. Kindly ignore the email notifications as it is being investigated.

Current Update – (04/08/2021 10:30 AM) : After a period of overnight monitoring, no further issues have been reported to the NHSmail Helpdesk. The issue has now been resolved.
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