INC21379065 – HSSI – RESOLVED
25-05-2021 03:50:00 PM (BST)
Issue Reported: 25/05/2021 03:50 PM
Issue Status: RESOLVED
Issue Description: We are aware of a short Portal outage on Tuesday the 25th of May from approximately 15:50 to 16:01 which would have prevented access the NHSmail Portal across the entire platform.
Business Impact: NHSmail Portal was temporarily unavailable from approximately 15:50 to 16:01.
Final Update – (25/05/2021 04:01 PM) :
The issue was identified quickly, resolved, and the Portal was live with full functionality in short order. Preventative actions have been taken to ensure this issue is not repeated.