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  4. Error Searching Security Groups in Portal When Admins of Organisations Have Around 160 Child Organisations – PRB0223720

Error Searching Security Groups in Portal When Admins of Organisations Have Around 160 Child Organisations – PRB0223720

Issue description

We are aware of an issue when admins search security groups in Portal. This occurs when an admin of an organisation has more than 160 child organisations and searches a particular security group using the display name filter or performs a blank search on the Security Group page. They will receive the following error:

“Oops something has gone wrong 🙁 Please try again!”

Latest updates and guidance:

This is being tracked under problem record PRB0223720.

Security group searches can be refined using other filters such as ODS. We recommend admins raise a service request with the Helpdesk (helpdesk@nhs.net) if they experience any further issues.

Updated on 28/10/2024

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