Deleted items folder

If you accidentally delete an item from Outlook Web App, such as an email, calendar appointment, contact or task, you can recover it up to 180 days later. The first place to look is in the Deleted Items folder of your mailbox

1. Click the Mail icon in the navigation bar at the top left of the screen

2.Click on Deleted Items in your folders list



3. Right click on the item you wish to recover, clicking on Restore moves the item back to your Inbox. You can also select Move from the drop down list and select any other folder that you wish to move the item to


Recovering to a folder other than inbox

4.Select More from the drop down list, select the folder you would like to move the item to



Instead of recovering an email you may need to recover a contact, calendar item or task:

  • To recover a contact, right click on it and select Move to Contacts
  • To recover a calendar item, right click on it and select Move to Calendar
  • To recover a task, right click it and select Move to Tasks
Last Reviewed Date 02/05/2024
Updated on 02/05/2024

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