30/06/2025 16:55:00 PM
The issue with logging into the Egress add-in on outlook desktop is still being worked on by engineers in collaboration with Egress support

Upon clicking the “Enable” button for a disabled account, a green growl notification stating, ‘Enable mailbox for UPN failed’ appears for the action however, a red growl MailTip error also appears stating “Exception has been occurred.” The account status changes to “Enabling” but then reverts to “Disabled”.

04/06/2025 17:50:00 PM
Some Organisation have been identified as using the Entra ID P2 licence in one or more of your User Policies

25/05/2025 18:15:00 PM
RESOLVED – We are aware of an issue where the NHSmail Portal has become inaccessible displaying an error “Server Error in ‘/’ Application”

24/04/2025 12:05:00 PM
RESOLVED – We aware of some users receiving a “certificate verification error” message after being prompted to choose a certificate to verify their identity as part of setting up MFA on their account

10/03/2025 11:15:00 AM
Planned DNS migration activity – issue with the nhs.net MX record was encountered

03/02/2025 16:49:00 PM
Please be aware there are ongoing configuration changes taking place on the NHS Email Relay Service this week.

31/01/2025 14:30:00 PM
The NHS.net Connect team is aware of an issue affecting certain scan-to-email devices that are unable to send emails successfully

Please be aware, there is a planned infrastructure upgrade (CHG1171849) scheduled on the 13th, 14th and 15th of December.

Please be aware, there is a planned infrastructure upgrade (CHG1168223) scheduled on 6th, 7th and 8th