Perfomance issues may be noticed with folders in secondary Microsoft Exchange Server mailboxes in Outlook 2016, 2013, 2010 and 2007 versions.

Organisations that are only using NHSmail as their email solution are not required to submit spam/ phishing evidence for the Data Security and Protection Toolkit (DSPT). Further information provided.

If an account locks it can take several minutes to reflect in the Portal

If there are missing Approve/Reject Action buttons if open Static/Dynamic Distribution List via Profile area

Latest information on some new developments coming soon to the NHSmail service including new password policy, account lockouts, login event reporting and NHS Digital move to Skype for Business.

If you want to edit (e.g. add or remove members) any distribution lists you manage, you first need to find that list by using the Search function.

This guide will show you how to manage Shared Mailboxes.

To keep your account secure you will need to change your password every 365 days.

Navigating around the Portal on portal.nhs.net

You can use the people finder functionality of the portal to search for the details (email, telephone number, pager, organisation details) of other colleagues who use NHSmail.