This guide provides detailed information about the ServiceNow request process for Stores.

This article provides guidance for Local Administrators (LAs) and end users around managing term groups, sets and terms.

This article introduces the Microsoft Store capabilities from which organisations can request applications for enablement across the NHSmail shared tenant. This spans the Teams store, SharePoint store and AppSource, Microsoft’s home for verified applications.

This article outlines all the core 365 (SharePoint, App Source add-ins, Teams) applications approved for the NHSmail platform.

The process around a user’s PIN being blocked due to too many incorrect attempts varies when using a FIDO2 token

FIDO2 is available as an additional option for multi-factor authentication (MFA) to NHSmail users. Once set up, the FIDO2 MFA method will bypass prompts for the core MFA options (i.e., authenticator app, text, desk phone).

This article contains frequently asked questions about FIDO2, including guidance around getting started and using FIDO2 for authentication to access NHSmail systems and applications.

FIDO2 is available as an option for multi-factor authentication (MFA) to NHSmail users. This gives users a secure way of logging in to systems and applications. This article provides all the information users need for getting started with FIDO2 security tokens.

FIDO2 provides NHSmail users with an additional MFA option. Once set up, an additional MFA method will bypass prompts for the core MFA options (i.e., authenticator app, text, desk phone). FIDO2 authentication enables password-only logins to be replaced with secure and fast login experiences

This article provides an introduction to Virtual Visits and Microsoft Bookings: what it is, its benefits and how to use it.