Support & Features

This article contains FAQ's related to NHSmail Intune.

This article outlines the support available to Local Administrators using the NHSmail Intune service and includes examples of Incidents and Service Requests to be raised with the Live Service team.

NHSmail Intune is a corporate mobile device management (MDM) service that is integrated with existing NHSmail capabilities and natively supports the multi-organisational nature of NHSmail

View the Terms of Reference (ToR) document

All Local Administrators (LAs) and Onboarding Managers at organisations onboarded to the NHSmail Intune Service, should download the NHSmail Intune...

This article provides an overview of the Intune Solution Architecture and Technical Model

Multi-organisation management is when an NHSmail organisation has a device management plan which includes other organisations.

This document defines the process to be followed by all Enhanced Organisations wishing to onboard to Intune.

This article includes Intune Onboarding webinar recording and the Power point presentation deck

Devices enrolled in the NHSmail central tenant via Intune must be enrolled on a per-organisation basis (using ODS codes). This ensures they are correctly assigned to the appropriate organisation groups and the correct configuration policies are applied.