• INC46781230 – Accounts stuck in restoring state – RESOLVED

    25/03/2026 04:00:00 AM
    RESOLVED- We are aware that some user accounts are stuck in a “Restoring” state for more than 2 hours. Engineers are investigating and further updates will be provided as soon as possible.

  • Information – Teams and Exchange Online Data Loss Prevention (DLP) Policy Coming 31 March 2026

    24/03/2026 – 11:00:00 AM
    Data Loss Prevention (DLP) operates across Microsoft 365 applications and is already in place for OneDrive and SharePoint. There are no changes being introduced to these services, but we are enhancing the Service to include Exchange Online and Microsoft Teams with new DLP warning notifications coming into effect from 31 March 2026

  • INC46779794 – Admin Hub: Intermittent Admin Permission Issues – RESOLVED

    24/03/2026 13:30 PM
    RESOLVED- We are aware of an issue affecting a small number of recently migrated organisations, where some Local Administrators may have limited access to Admin Hub functionality. The Admin Hub service remains available; however, a subset of admin accounts may not have all permissions applied as expected. We are working with our supplier to investigate the cause and are actively remediating affected admin accounts to restore full access.

  • Upcoming changes to the NHS.net Support Site

    09/03/2026 05:00:00 PM We are introducing a new Support Hub that will gradually replace the current support site (support.nhs.net). The Support Hub will sit alongside organisations moving to the new NHS.net Connect offering and will provide a more modern and improved support experience. What changes might I notice? Over the…

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