INC14967127 – Incident

Service Issues Aftab Alam

Issue Reported: 20/04/2020 10:55

Issue Status: CLOSED

Issue Description: A small number of reports have been received in relation to slower than normal performance of the NHSmail Outlook Web App.

Current Update – 20/04/2020 14:52: NHSmail engineers are continuing to investigate the issue and have performed a re-balance on a subset of servers. This has completed and has removed the impact. The Incident is now resolved.