User(s) can check the status of the self-service leaver/joiner request they have raised
To check the status of the self-service leaver/joiner request
1. Click Profile in the navigation bar at the top of the screen 
2. Select the Self-Service tab
The status of the request will be displayed if the request is Pending Approval, Approved or Rejected
Status: Approved or Pending (as shown)
Status: Rejected (as shown)
If the request to be marked as a leaver has been actioned by one of the approver(s) and the request to be marked as a joiner is pending approval (As shown above), it will be the user’s responsibility to follow-up with the new organisation’s Local Administrator so that the account can be marked as a joiner to the new organisation.
If the request to be marked as a leaver or a joiner has been fulfilled by a Local Administrator via a different method already, the user will not see the status of their request. It will appear as blank and Nominate Myself as Leaver button will be disabled (as shown below).
- A notification email is sent to the user upon approval and rejection of the request.
- If you have submitted the request to be marked as a leaver or a joiner in error, please contact the Local Administrator of the respective organisation and request the Local Administrator to reject the request.
- Failing to join a new organisation within 30 days of the account being marked as a joiner to the new organisation, the account will be deleted as per Data Retention and Information Management Policy
- For more information please see the Leavers and Joiners Guide.
| Last Reviewed Date | 11/12/2019 |
