Microsoft 365 Alert – Service Degradation – Power BI – Users can’t export data from Power BI visuals to Excel – ONGOING

Announcements Arpan Das

29/04/2026 09:00:00 AM

NHSmail Reference: INC46811169

Microsoft Reference: PB1293838

Issue Status: ONGOING

Issue Description: Users can’t export data from Power BI visuals to Excel.

More info: When affected users attempt to export data from Power BI visuals to Excel, the export operation remains in a loading state and doesn’t complete.

Current Update: 29/04/2026 09:00:00 AM– Microsoft validation process is ongoing. They anticipate this may have completed by our next scheduled update.

Scope of impact: Your organization is affected by this event, and some users attempting to export data from Power BI visuals to Excel are impacted. This information may be updated as our investigation continues.

Root cause: A recent service update introduced a code regression which is causing certain data conditions not to be properly validated, resulting in failures during the export process.

Next update by: Thursday, May 7, 2026, at 2:00 AM UTC