Information -Tenant Maintenance: License Oversubscription

21/07/2025 13:00:00 PM

Please note, as part of our ongoing maintenance of the NHS.net Connect shared tenant, they are performing essential maintenance to remove expired licenses and subscriptions from the platform.

It is the organisation’s responsibility to ensure its users have valid and active licenses. While they will take every care to minimise disruption, if you are currently using an invalid or expired license, it will be removed, and you’ll lose access to its features and services. If this happens, please contact your internal licensing team to ensure a valid subscription for this license type is purchased and assigned to your organisation.

If you require detailed licensing guidance your LSP (Licensing Service Provider) has experienced licensing specialists who can work with you to ensure your technical requirements are licensed appropriately,

This work will take place over the coming weeks, starting 4 August 2025, and they expect it to be completed within 4-6 weeks.

If you need assistance, the NHS.net Connect Helpdesk is available 24/7. You can reach them by calling 0333 200 1133 or emailing helpdesk@nhs.net.