Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users may be unable to view meetings options for some shared mailboxes in Microsoft Teams – RESOLVED

Announcements Arpan Das

23/09/2024 09:50:00 AM

NHSmail Reference: INC45791016

Microsoft Reference: TM894578

Issue Status: RESOLVED

Issue Description: Users may be unable to view meetings options for some shared mailboxes in Microsoft Teams.

Final Update: 21/10/2024 09:06:00 AM – Microsoft have completed deployment of the aforementioned fix and confirmed through reports from affected users that the impact is remediated.

Scope of impact :This issue may potentially affect any user attempting to view meeting options for some shared mailboxes in Microsoft Teams.

Root cause: A code regression of the meeting options feature in a recent service update is preventing the viewing of meeting options for some shared mailboxes in Microsoft Teams.

Next steps: Microsoft are continuing to review the service update to determine why the code regression occurred to prevent similar impact from occurring in the future.