Microsoft 365 Alert – Service Degradation – Microsoft Power Automate – Users encounter general slowness when running flows in Microsoft Power Automate – RESOLVED

15/04/2024 16:14:00 PM

NHSmail Reference: INC42477223

Microsoft Reference: MF777337

Issue Status: RESOLVED

Issue Description: Users encounter general slowness when running flows in Microsoft Power Automate.

Final Update: 17/04/2024 08:40:00 AM – Microsoft completed their extensive monitoring of the service and confirmed that the issue has been successfully resolved, with verification from affected users as well.

Scope of impact: Your organization is affected by this event, and some users attempting to run flows in Microsoft Power Automate are impacted.

Root cause: A section of infrastructure responsible for processing and running flows in Microsoft Power Automate is performing below acceptable performance thresholds and resulting in impact.

Next steps: Microsoft are investigating why the section of infrastructure responsible for processing and running flows in Microsoft Power Automate was performing below acceptable performance thresholds to prevent this problem from happening again in the future.