Microsoft 365 Alert – Service Degradation – OneDrive for Business – Users exporting lists from OneDrive for Business to .csv files may have some field data formatting unexpectedly changed – RESOLVED

Announcements Habiba Tabasum

04/08/2023 09:06:00 AM (GMT)

NHSmail Reference : INC37438788

Microsoft Reference : OD664798

Issue Status : RESOLVED

Issue Description : Users exporting lists from OneDrive for Business to .csv files may have some field data formatting unexpectedly changed.

More info : Affected fields within the exported files include, but may not be limited to:

Date formats changed on export to csv
People column no longer displays the name but the email
True false column also changed the output (per locale)

Final Update : 01/09/2023 08:54:00 AM – Deployment of the fix is complete, and Microsoft’s testing confirms that impact is remediated.

Scope of impact : This issue may affect any user exporting lists from OneDrive for Business to .csv files.

Root cause : A recent service update intended to improve system performance included a code error, resulting in impact.

Next steps : Microsoft are reviewing their OneDrive for Business code update procedures pertaining to .csv file data formatting to prevent similar impact in future updates.