Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may experience degraded video quality when screensharing in Microsoft Teams – NEW

Announcements Sharmista Mohanta

24/08/2026 09:13:00 AM

NHS.net Connect Reference: INC46917216

Microsoft Reference: TM1460590

Issue Status: OPEN

Issue Description: Users may experience degraded video quality when screensharing in Microsoft Teams.

Current Update: 24/08/2026 09:14:00 AM – Microsoft is continuing their review and analysis of service logs provided by some affected users, alongside service monitoring telemetry to isolate the root cause and determine our next steps.

Scope of impact: Impact is specific to some users attempting to screenshare in Microsoft Teams. This information may be updated as our investigation continues.

Next update by: Monday, August 24, 2026, at 10:00 AM UTC