INC46845815 – Issue Assigning Local Admin Role via Admin Hub – NEW

Announcements Arpan Das

09/06/2026 12:00:00 PM

Issue Status: NEW

Issue Summary: Users may not be able to complete certain Admin functions via the Support Hub.

Ticket Ref: INC46845815

Description: We have been made aware of an issue in the completion of certain functions via the Support Hub.

Current Update: 09/06/2026 12:00:00 PM – We are currently aware of an issue affecting specific functions within the Support Hub. Our engineering team is actively investigating the root cause and working to resolve this as quickly as possible. We believe the impact will specifically impact the following Admin activities:

Restore mailbox
Assign Admin role
Update mailbox
Create mailbox
Remove Admin role

Further updates will be provided as soon as additional information becomes available, and we apologise for any inconvenience this may cause.

If you wish to report any issues on the NHS.net Connect platform, please raise a ticket with the Service Desk by calling 0333 200 1133 or emailing helpdesk@nhs.net.