Microsoft 365 Alert – Service Degradation – Microsoft Teams – Users can’t access complete meeting recordings for some Microsoft Teams meetings – NEW

Announcements Arpan Das

27/04/2026 9:21:00 AM

NHSmail Reference: INC46809586

Microsoft Reference: TM1275643

Issue Status: OPEN

Issue Description: Users can’t access complete meeting recordings for some Microsoft Teams meetings

More info: As a workaround, some affected users can download their meeting recordings using the Async Media Storage link available in the meeting chats.

Current Update: 27/04/2026 9:26:00 AM – Microsoft are continuing recovery operations for the remaining affected meeting recordings and are monitoring progress to ensure the restoration completes as expected. They will share a completion timeline when one becomes available.

Scope of impact: Your organization is affected by this event, and some users attempting to access complete meeting recordings for some Microsoft Teams meetings may be impacted.

Root cause: A service bug is causing incomplete recordings when workflows are transitioning between synchronous and asynchronous processing.

Next update by: Monday, April 27, 2026, at 11:30 AM UTC