Microsoft 365 Alert – Service Degradation – Microsoft Teams – Microsoft Teams Android Pixel device users on Android OS 16 may not receive notifications as expected – ONGOING

Announcements Arpan Das

03/07/2025 08:34:00 AM

NHSmail Reference: INC46570646

Microsoft Reference: TM1108174

Issue Status: ONGOING

Issue Description: Microsoft Teams Android Pixel device users on Android OS 16 may not receive notifications as expected.

More info: – If users have no outstanding Microsoft Teams notifications they may receive notifications as expected.
– If they do have notifications they can answer calls from the notification drawer of the device.

Current Update: 08/07/2025 08:30:00 AM – Microsoft have completed their release of the updated Teams client version 1416/1.0.0.2025123000, and they expect that their enabling of this new version will remediate the impact for users. Our enabling of the fix is approximately 50 percent complete, and their timeline projects that the updated Teams client version will be available for all users and that impact will be remediated by their next scheduled update.

Scope of impact: Any Microsoft Teams Android Pixel device user on Android OS 16 may be impacted.

Root cause: A third-party provider update is leading to impact.

Next update by: Tuesday, July 8, 2025, at 8:00 PM UTC