Microsoft 365 Alert – Service Degradation – : Power BI – Users couldn’t install or refresh first-party template apps in PowerBI or Microsoft Fabric – RESOLVED

Announcements Arpan Das

15/07/2026 09:44:00 AM

NHS.net Connect Reference: INC46879929

Microsoft Reference: PB1427810

Issue Status: RESOLVED

Issue Description: Users couldn’t install or refresh first-party template apps in PowerBI or Microsoft Fabric.

More info:Users receive an error message stating, “Something went wrong. There was a problem installing your template app. Please try again later or contact support.”

Final Update: 15/07/2026 09:44:00 AM – After applying Microsoft’s first remediation through a configuration change, they have determined that it won’t be an effective solution. They are analyzing remediating impact through a rollback and a configuration change in a portion of the affected environments to determine if these will be the safest and most effective next steps.

Scope of impact: Your organization is affected by this event, and users trying to install or refresh first-party template applications.

Root cause: A recent code change caused a conflict, resulting in impact.

Next update by: Tuesday, July 14, 2026, at 9:30 PM UTC