Microsoft 365 Alert – Service Degradation – Microsoft 365 Suite – Some Android users may be unexpectedly prompted to re-authenticate when accessing any Microsoft 365 service – ONGOING

11/07/2024 09:20:00 AM

NHSmail Reference: INC44245278

Microsoft Reference: MO810484

Issue Status: ONGOING

Issue Description: Some Android users may be unexpectedly prompted to re-authenticate when accessing any Microsoft 365 service.

Current Update: 19/07/2024 08:36:00 AM Microsoft’s fix deployment has required a bit more time than previously expected to complete, and users will continue to experience relief as the fix saturates their environment. They are monitoring the deployment and will provide an updated timeline for its completion and the remediation of impact once it becomes available.

Root cause: A recent change to a portion of infrastructure responsible for authentication is resulting in impact.

Next update by: Friday, July 19, 2024, at 8:00 PM UTC

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