Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users may be unable to access or receive results when accessing some SharePoint Online lists and receive an error – ONGOING

Announcements Sourav Nandi

10/05/2024 09:25:00 AM

NHSmail Reference: INC42955539

Microsoft Reference: SP791256

Issue Status: ONGOING

Issue Description: Some users may be unable to access or receive results when accessing some SharePoint Online lists and receive an error.

More Info: Impacted users receive the following error when attempting to access some SharePoint Online lists:
“One or more field types are not installed properly. Go to list settings page to delete these fields.”

Current Update: 17/05/2024 08:18:00 AM – Microsoft identified a component in the service that prevents the fix from immediate deployment as it requires an update that’s slated to deploy on Tuesday May 21, 2024. Once the aforementioned deployment completes, they will proceed with the fix that resolves the communicated issue and provide an updated timeline to resolution.

Scope of impact: Some users accessing SharePoint Online lists may be impacted.

Root cause: A recent configuration change to the schema responsible for displaying SharePoint Online list results, intended to resolve an unrelated issue, removed the content tags needed to display the affected results and is resulting in impact.

Next update by: Wednesday, May 22, 2024, at 7:00 PM UTC