Microsoft 365 Alert – Service Degradation – Microsoft Defender for Cloud Apps – Users may see a delay in alerts for Microsoft Defender for Cloud Apps appearing in the Microsoft Defender portal – RESOLVED

Announcements Sourav Nandi

09/05/2024 09:00:00 AM

NHSmail Reference: INC42934377

Microsoft Reference: CS791379

Issue Status: RESOLVED

Issue Description: Users may see a delay in alerts for Microsoft Defender for Cloud Apps appearing in the Microsoft Defender portal.

More Info: Users may see a delay in alerts for Microsoft Defender for Cloud Apps appearing in the Microsoft Defender portal.

Final Update: 10/05/2024 09:05:00 AM – Microsoft have implemented a fix to restart the processing of the alert data, and after monitoring the service, they’ve verified that the issue is successfully resolved.

Scope of impact: Your organization is affected by this event, and the issue may impact any user attempting to view Microsoft Defender for Cloud Apps alerts in the Microsoft Defender portal.

Root cause: An unexpected issue with the processing pipeline responsible for generating alert data for Microsoft Defender for Cloud Apps is causing delays with alerts appearing in the Microsoft Defender portal.

Next steps: Microsoft are investigating how the issue with the processing pipeline responsible for generating alert data for Microsoft Defender for Cloud Apps occurred and was causing delays with alerts appearing in the Microsoft Defender portal to prevent this problem from happening again.