Microsoft 365 Alert – Service Degradation – SharePoint Online – Users viewing the News web part in the “Hub news” layout may see images in the incorrect size in SharePoint Online sites – RESOLVED

Announcements Sourav Nandi

01/03/2024 08:45:00 AM

NHSmail Reference: INC41681518

Microsoft Reference: SP720715

Issue Status: RESOLVED

Issue Description: Users viewing the News web part in the “Hub news” layout may see images in the incorrect size in SharePoint Online sites.

More Info: Impact was limited to users accessing SharePoint Online sites using the latest versions of the Microsoft Edge (version 122.0.2365.52) or Google Chrome (version 122.0.6261.70) web browsers. Previous versions of these web browsers weren”t affected.

As a result of this issue, some page elements within the News web part may have been incomplete, obscured, or misaligned.

Final Update: 01/03/2024 08:45:00 AM – Microsoft have completed deployment of the fix throughout the affected environments, and they’ve verified with previously affected users that this action has successfully remediated the problem.

Scope of impact: Any user viewing the News web part in the “Hub news” layout using the latest versions of the Google Chrome or Microsoft Edge web browsers may have been impacted.

Root cause: An issue was occurring with a function leveraged by the SharePoint Online service to correctly scale images in the latest version of Microsoft Edge and Google Chrome browsers, leading to impact.

Next steps: Microsoft are investigating why the issue was occurring with a function leveraged by the SharePoint Online service to correctly scale images in the latest version of Microsoft Edge and Google Chrome browsers to prevent this problem from happening again in the future.