Microsoft 365 Alert – Service Degradation – OneDrive for Business – Users may be unable to render OneDrive for Business content through Edge on iOS devices – RESOLVED

Announcements Habiba Tabasum

24/05/2024 10:05:00 AM

NHSmail reference: INC43339630

Microsoft Reference: OD796905

Issue Status: RESOLVED

Issue Description: Users may be unable to render OneDrive for Business content through Edge on iOS devices.

More info: As a workaround, users may be able to remove the URLs below from the managed universal links in App Protection Policy:

http://*.onedrive.com/*;
https://*.onedrive.com/*;

Final Update: 06/06/2024 08:52:00 AM –Microsoft have released the aforementioned fix within the App Store. To experience remediation, affected users will need to manually update their Microsoft Edge app in the App Store if they don’t receive automatic updates.

Scope of impact: Users serviced by the affected infrastructure may be unable to render OneDrive for Business content through Edge on iOS devices.

Root cause: A recent standard service update inadvertently contains a code regression, which is resulting in impact.

Next steps: Microsoft are reviewing their update vetting procedures to help ensure impact of this nature doesn’t reoccur with future updates.