Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may see errors when loading the Discover feed within Microsoft Teams – RESOLVED

Announcements Habiba Tabasum

23/04/2024 09:00:00 AM

NHSMail Reference: INC42624458

Microsoft Reference: TM783472

Issue Status: RESOLVED

Issue Description: Users may see errors when loading the Discover feed within Microsoft Teams.

Final Update: 24/04/2024 08:48:00 AM – Microsoft determined that a network authentication component misconfiguration caused impact to occur. They”ve corrected the configuration issue and after a period of monitoring the service, confirmed that impact has been remediated.

Scope of impact: Impact is specific to users who are served through the affected infrastructure attempting to load the Discover Feed in Microsoft Teams.

Next steps: Microsoft are reviewing their network authentication component configuration procedures to help prevent this problem from happening again.