Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users can’t access targeted release preview features within Microsoft Teams – RESOLVED

Announcements Sourav Nandi

28/03/2024 09:20:00 AM

NHSMail Reference: INC42179462

Microsoft Reference: TM759427

Issue Status: RESOLVED

Issue Description: Users can’t access targeted release preview features within Microsoft Teams.

More Info: While we work to resolve this issue, your representatives can follow the steps outlined in the guide below to enable public preview, to allow users to access preview features as expected:

https://learn.microsoft.com/en-us/microsoftteams/public-preview-doc-updates?tabs=new-teams-client#set-the-update-policy.

Final Update: 17/04/2024 08:50:00 AM – Microsoft have successfully deployed the fix and confirmed through service monitoring and feedback from affected users that the issue has been resolved.

Scope of impact: Your organization is impacted by this event, and some users can’t access targeted release preview features within Microsoft Teams.

Root cause: A recent migration within the Microsoft Teams data pipeline has resulted in impact.

Next steps: Microsoft are investigating the migration within the Microsoft Teams data pipeline to better understand why this issue occurred and prevent similar issues in the future.