Microsoft 365 Alert – Service Degradation – Microsoft Forms – Some users may incorrectly see a blank workbook when creating group forms for Excel from SharePoint Online – RESOLVED

Announcements Sourav Nandi

12/04/2024 08:44:00 AM

NHSmail Reference: INC42430742

Microsoft Reference: FM775549

Issue Status: RESOLVED

Issue Description: Some users may incorrectly see a blank workbook when creating group forms for Excel from SharePoint Online.

More info: Users may incorrectly see a blank workbook when creating group forms for Excel from SharePoint Online.

Final Update: 15/04/2024 09:13:00 AM – The fix has deployed to all affected environments and Microsoft have confirmed after monitoring telemetry that impact has been remediated.

Scope of impact: All users may be affected by this event, and users may incorrectly see a blank workbook when creating group forms for Excel from SharePoint Online.

Root cause: A recent update introduced an issue in the Form for Excel function within SharePoint Online, leading to impact.

Next steps: Microsoft are reviewing the impacting service update to determine how their quality assurance process didn’t identify the issue prior to deployment, so they can prevent similar issues from occurring in the future.