Microsoft 365 Alert – Service Degradation – Microsoft 365 Suite – Some users may see a decline in their metric scores in the Ransomware protection and Endpoint Security initiatives – ONGOING

25/03/2024 09:00:00 AM

NHSMail Reference: INC42159885

Microsoft Reference: MO757570

Issue Status: ONGOING

Issue Description: Users may see a decline in their metric scores in the Ransomware protection and Endpoint Security initiatives.

Current Update: 04/04/2024 10:26:00 AM Microsoft completed the additional validation checks in their internal environments and have began to implement the fix across the affected infrastructure which is expected to complete by their next scheduled update on Sunday, April 14, 2024. As the fix propagates, users will observe score adjustments.

Scope of impact: Some users attempting to view their metric scores in the Ransomware protection and Endpoint Security initiatives may be impacted.

Root cause: Recent code modifications related to the calculation of scores for TVM metrics contain a code issue and is preventing metric scores from displaying accurately for some users.

Next update by: Sunday, April 14, 2024, at 3:30 PM UTC

back to top