Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may be unable to view a Microsoft Teams meeting recap – RESOLVED

Announcements Sourav Nandi

08/02/2024 08:45:00 AM

NHSmail Reference: INC41311163

Microsoft Reference: TM713900

Issue Status: RESOLVED

Issue Description: Some users may be unable to view a Microsoft Teams meeting recap.

More info: Users may be unable to view a Microsoft Teams meeting recap).

Final Update: 26/02/2024 08:18:00 AM – The fix deployment has completed, and after a period of monitoring, Microsoft have confirmed impact was remediated.

Scope of impact: Some users may be unable to view a Microsoft Teams meeting recap.

Root cause: A recent change intended to facilitate a new feature which provides watermarks for recording contained a code issue, resulting in impact.

Next steps: To help prevent similar impact in the future, Microsoft are further reviewing their change release procedures to identify code issues before being deployed.