31/01/2024 08:58:00 AM
NHSMail Reference: INC41165874
Microsoft Reference: TM711150
Issue Status: RESOLVED
Issue Description: Users may be unable to use spell check in the new Microsoft Teams.
More info: As a workaround, affected users may be able use the following steps to clear their cache:
– Close and quit the new Microsoft Teams application
– Delete the folder: %localappdata%\packages\msteams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
– Start the new Microsoft Teams application
Final Update: 22/01/2024 07:45:00 AM – Microsoft’s extended monitoring period is complete, and their service telemetry confirms that spell checker is restored for all affected users and impact is remediated.
Scope of impact: Some users attempting to use spell check in the new Microsoft Teams may be impacted.
Root cause: A recent service update to improve the right click menu for spelling errors to display suggestions that would be relevant to the current language Microsoft Teams is in includes a code regression.
Next steps: Microsoft are reviewing their Microsoft Teams service update procedures pertaining to spell check functionality to prevent similar impact in future updates.