Microsoft 365 Alert – Service Degradation – Power Apps – App management failures – RESOLVED

20/10/2023 11:55:00 AM

NHSmail Reference: INC39007129

Microsoft Reference: MX682693

Issue Status: RESOLVED

Issue Description: Users may have experienced failures performing app management operations.

More info: Power Apps studio users may have experienced failures saving apps and editing custom SharePoint form apps.

Web player users may have experienced failures opening apps

Final Update: 20/10/2023 11:55:00 AM  The failover completed. Microsoft have confirmed via service diagnostics that functionality was restored.

Root cause: A dependency service experienced connectivity issues.

Next Steps: Microsoft are reviewing their code for improved performance and potential automated recovery options to reduce or avoid similar issues in the future.

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