08/09/2023 09:41:00 AM (GMT)
NHSMail Reference: INC38143928
Microsoft Reference : SP674001
Issue Status : RESOLVED
Issue Description : Users are seeing a ‘generic’ icon when attempting to utilize Promoted Links lists.
More info : Users are still able to access the files as expected; however, users won’t see the correct icon.
Final Update : 19/09/2023 08:40:00 AM – The fix deployment has completed, and Microsoft have confirmed via monitoring and previously affected customer reports that impact has been remediated.
Scope of impact : Some users attempting to open files in Microsoft Word for the web may be intermittently impacted.
Next steps : To help prevent similar impact in the future, Microsoft are further reviewing their update release procedures to catch code regressions before deployment.