INC37961250 – Unable to Update Admin Users and Visitors for Booking Calendars via Portal
13/09/2023 12:45:00 PM (GMT)
Issue Status : RESOLVED
Issue Description: We are aware of an issue with updating Admin users and/or Visitors for Booking Calendars in the NHSmail Portal.
Final Update : 14/09/2023 18:45:00 PM – The NHSmail team have identified a workaround that will restore the ability for Bookings Calendars to be updated via the NHSmail Portal. Users should raise a service request with the helpdesk (helpdesk@nhs.net) stating the Booking Calendar and Admin User that requires to be set. The Admin User will be manually added by the NHSmail team enabling the Bookings Calendar to be updated via the Portal as normal.
Please refer to the following Known Issue article for further details including the Problem record which will be used to progress the identification and implementation of a permanent fix for this issue.
To report any issues, please contact 0333 200 1133 / helpdesk@nhs.net
