Microsoft 365 Alert – Service Degradation – Microsoft Power Automate in Microsoft 365 – Some users may have experienced general flow operations failures within Microsoft Power Automate – RESOLVED

11/07/2023 12:45:00 PM (GMT)

NHSmail Reference : INC36935990

Microsoft Reference : MF636931

Issue Status : RESOLVED

Issue Description : Some users may have experienced general flow operations failures within Microsoft Power Automate.

More info : Users may have seen errors with flow management for solution flows and non-solution flows, as well as listing flows, and solution imports.

Final Update : 11/07/2023 12:45:00 PM – Microsoft have identified that a section of service infrastructure, that facilitates general flow operations in Microsoft Power Automate, was performing below acceptable performance thresholds and resulted in impact. Their automated recovery procedures repaired the problem, and they’ve confirmed after a period of monitoring that impact is no longer occurring.

Scope of impact : Your organization was affected by this event, and some users attempting to utilize general flow operations in Microsoft Power Automate may have been impacted.

Root cause : A section of service infrastructure, that facilitates general flow operations in Microsoft Power Automate, was performing below acceptable performance thresholds.

Next steps : Microsoft are reviewing performance data and trends on the affected infrastructure to prevent similar impact from happening again.