Microsoft 365 Alert – Service Degradation – SharePoint Online – Users may be unable to set groups to audience targeting in classic web parts in SharePoint Online – RESOLVED

Announcements Habiba Tabasum

03/05/2023 09:46:00 AM (GMT)

NHSmail Reference : INC35645242

Microsoft Reference : SP549382

Issue Status : RESOLVED

Issue Description : Users may be unable to set groups to audience targeting in classic web parts in SharePoint Online.

Final Update : 09/05/2023 08:42:00 AM – Microsoft have confirmed that the deployment of their fix has completed. They’ve verified via telemetry that captured this impact scenario and through reports from some affected users that this has resolved the underlying issue and remediated the subsequent impact.

Scope of impact : This event may impact users who attempt to set groups to audience targeting in classic web parts in SharePoint Online.

Root cause : A recent entity validation change is preventing users from setting groups to audience targeting in classic web parts in SharePoint Online.

Next steps : Microsoft are reviewing their entity validation change procedures so they can more quickly identify and address similar issues in the future.