Microsoft 365 Alert – Service Degradation – Microsoft Power Automate – Some users may have been unable to utilize create, read, update, or delete operations in Microsoft Power Automate – RESOLVED

Announcements Sourav Nandi

13/04/2023 17:30:00 PM (GMT)

NHSmail Reference : INC35304989

Microsoft Reference : MF540974

Issue Status : RESOLVED

Issue Description : Some users may have been unable to utilize create, read, update, or delete operations in Microsoft Power Automate.

More Information : Users may have also experienced intermittent impact in the following scenarios but not limited to:

Creating or listing approvals
Environment Lifecycle Operations
Activating a flow on solution import

Final Update : 13/04/2023 17:30:00 PM – Microsoft have determined that high resource utilization on a section of infrastructure, responsible for supporting flow operations, caused a subsection of service infrastructure, which facilitates the Microsoft Power Automate service, to fall below acceptable performance thresholds, resulting in impact. They’ve restarted the impacted section of service infrastructure, and confirmed via telemetry that flow operation functionality has been restored.

Scope of impact : Your organization was affected by this event, and some users attempting to utilize create, read, update, or delete operations in Microsoft Power Automate may have been impacted.

Root cause : High resource utilization on a section of infrastructure, responsible for supporting flow operations, caused a subsection of service infrastructure, which facilitates the Microsoft Power Automate service, to fall below acceptable performance thresholds.

Next steps : Microsoft are analyzing performance data and trends on the affected infrastructure to help prevent this problem from happening again.