Information – Planned NHSmail Licence Background Task

28/04/2023 17:00:00 AM (GMT)

Please be aware, there is a planned licence background task scheduled for this upcoming weekend.

The work being undertaken will begin at 23:59 on Sunday 30 April and is expected to complete by 2am Monday 1 May. During this period, users may see a banner on their NHSmail applications.

There is no action required, these notifications are system generated and will be taken down as soon as the background task finishes.

As always, if you require additional help and support, the NHSmail helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing


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