Microsoft 365 Alert – Service Degradation – Microsoft Intune – Some users’ Microsoft Intune enrolled Windows devices may be updating against feature policy settings – RESOLVED

22/03/2023 08:25:00 AM (GMT)

NHSmail Reference : INC34922920

Microsoft Reference : IT531118

Issue Status : RESOLVED

Issue Description : Some users’ Microsoft Intune enrolled Windows devices may be updating against feature policy settings.

More Information : All users are able to resume feature updates

-No new devices are being impacted. However, if you have devices that need to be restored to the prior update you can follow these steps detailed in the link below:

https://learn.microsoft.com/en-us/mem/intune/protect/windows-10-update-rings#uninstall

-Note that the above steps may not work on all update paths. We are developing additional documentation for specific device scenarios.

Final Update : 23/03/2023 10:05:00 AM –  Microsoft are reviewing additional documentation for specific device scenarios to ensure that Microsoft Intune enrolled Windows devices will not continue updating against feature policy settings. – Documentation will be provided at a later date.

Scope of impact : Your organization may be impacted and impact is specific to a subset of Windows 10 and 11 users.

Root cause : A recent service update to the Windows Update service contained a configuration error, resulting in impact.