30/03/2023 09:40:00 AM (GMT)
NHSmail Reference : INC35065941
Microsoft Reference : DZ534798
Issue Status : RESOLVED
Issue Description : Users may see delays loading the Submissions and Quarantine sections in Microsoft Defender for Office 365.
More Information : Users may specifically see delays with the following subsections on the Submissions page:
Final Update : 04/04/2023 08:58:00 AM – Microsoft have confirmed that their process of manually clearing the impacting False Positive (FP) alerts successfully resolved the impact for affected users.
Scope of impact : This issue may potentially affect any user attempting to load the Submissions section in Microsoft Defender for Office 365.
Root cause: An unexpected high number of False Positive (FP) alerts to the service has resulted in delays loading the Submissions and Quarantine sections in Microsoft Defender for Office 365.Next steps: Microsoft are continuing to investigate the impacting alerts to gain further insight into the source of the issue and prevent similar impact in the future