Information – Planned Infrastructure Upgrade (NHSmail Datacentre) – COMPLETED

25/03/2023 18:00:00 (GMT)

Please be aware, the planned infrastructure upgrade (CHG0892468) which was scheduled today at one of our datacentres was completed without issues. NHSmail traffic is now being routed via both datacentres in the usual way. No issues have been detected following pre-implementation testing.

Thank you for your patience and understanding whilst we worked to complete this change. Similar changes will be implemented in the coming weeks to upgrade additional infrastructure but advance notification will be given in advance.

As always, if you require additional help and support, the NHSmail helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing

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