18/01/2023 16:08:00 (GMT)
NHS DIGITAL Reference : INC0038308 – BT/HSCN Incident
Issue Status: RESOLVED
Service : BT – CNSP
Severity : 1
Issue Description : BT have reported that between 16:08 and 17:00 their Health and Social Care Network (HSCN) consumers were experiencing issues with their connection.
Scope of impact : Impacted consumers may be unable to perform tasks reliant on an HSCN connection.
Final Update: 19/01/2023 11:00:00 AM – BT returned the site back to the main power supply around midnight and no further issues were experienced following the period of heightened monitoring.
Vendor : BT
Vendor Reference : INC16876910
Locations Affected: Multiple BT CNSP consumers
Please Note : This is a courtesy notification related to an ongoing issue reported by BT for organisations using the HSCN network.