INC46833275 – Intune Authentication Issue – RESOLVED

Announcements Shagufta Naaz

21/05/2026 17:30:00

Issue Status: RESOLVED

Issue Summary: Intune Authentication Issue

Ticket Ref: INC46828452

Microsoft Ticket Reference: 2604270040002316

Description: We are aware of an issue resulting in Intune administrators being asked to authenticate via MFA approximately every hour.

Final Update: 28/05/2026 10:30:00 AM – The team continue to engage with Microsoft in relation to the root cause of this issue and with a view to implementing a final solution. However, the change raised internally to prevent the symptom of multiple logins in a shorter timeframe was successfully deployed yesterday evening and has resolved the issue for now.

Thank you for your patience while we worked through this fix. We apologise for any inconvenience caused.

If you need to report any issues, please contact the NHS.net Connect Helpdesk 24/7 by calling 0333 200 1133 or emailing helpdesk@nhs.net.