Microsoft 365 Alert : Service Degradation – Microsoft Teams – Guest users without Microsoft Teams licenses can’t utilize the chat within internally hosted Microsoft Teams meetings – ONGOING

05/10/2022 09:11:00 AM (BST)

NHSmail Reference : INC31968092

Microsoft Reference : TM439228 

Issue Status : ONGOING

Issue Description : Guest users without Microsoft Teams licenses can’t utilize the chat within internally hosted Microsoft Teams meetings.

More info : This impacts external users without Microsoft Teams licenses that attempt to utilize the chat for internally hosted Microsoft Teams meetings within the Microsoft Teams desktop and web clients.

Scope of impact : External users without Microsoft Teams licenses attempting to utilize the chat within internally hosted Microsoft Teams meetings may be impacted.

Current Update : 14/11/2022 15:05:00 PM – Microsoft’s validation of the fix has completed and we’ve initiated the deployment to all impacted environments. Due to the nature of the fix, thy expect the deployment to complete around the week of November 28, 2022.

Root cause : A code change that interacts with user license checks introduced an issue that prevents external users without a license from accessing internally hosted Microsoft Teams meeting chats.

Next update by : Tuesday, November 22, 2022, at 9:00 PM

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