Microsoft 365 Alert : Service Degradation – Microsoft Intune – Users may be prompted to enter a URL when enrolling windows devices in Microsoft Intune – RESOLVED

Announcements Sourav Nandi

28/10/2022 11:20:00 AM (BST)

NHSmail Reference : INC32430223

Microsoft Reference : IT450655

Issue Status : RESOLVED

Issue Description : Users may be unable to enroll Windows devices in Microsoft Intune and get prompted to enter a URL.

More info :Users may have been unable to enroll Windows devices in Microsoft Intune and got prompted to enter a URL. Impact was specific to new trial tenants.

Scope of impact : The problem may have impacted any trial tenant with users attempting to enroll Windows devices in Microsoft Intune.

Final Update : 28/10/2022 11:20:00 AM – After a period of monitoring service health, Microsoft has confirmed via telemetry that this issue is resolved.

Root cause : A recent optimization to the Office Domain Name System (DNS) service inadvertently removed a specific component that facilitates the authentication process when enrolling Windows devices, resulting in the impact.