Microsoft 365 Alert : Service Degradation – Dynamics 365 Apps – Environment inaccessible – RESOLVED
17/10/2022 08:50:00 AM (BST)
Microsoft Reference : CR446180
Issue Status : RESOLVED
Issue Description : Users may have been unable to access your environment.
More info : Users may have been unable to access your environment..
Final Update : 17/10/2022 08:50:00 AM – Following Microsoft’s telemetry review, they identified that an unhealthy node within the SQL cluster was the cause of the issue. They performed a restart of the affected node and, following this, observed that both the node and the SQL cluster returned to a healthy state. They have confirmed via telemetry analysis that your database is no longer impacted, and that environment access has been restored.
Root cause : A node within the SQL cluster entered an unhealthy state, resulting in impact.
Next steps : Microsoft is analyzing performance data and trends on the affected systems to prevent this problem from happening again.