Microsoft 365 Alert : Service Degradation – Power Apps – AI Builder – General performance degradation – RESOLVED

07/09/2022 18:38:00 PM (BST)

NHSmail Reference : INC31501618

Microsoft Reference : MX427638

Issue Status : RESOLVED

Issue Description : Users were unable to perform several operations and will experience degraded performance within your environment.

More info : For additional information on the Azure Cosmos DB connectivity issue, please see the Azure status history page.

Final Update : 08/09/2022 08:50:00 AM – The connection issue impacting Azure Cosmos DB in North Europe was mitigated. Microsoft has confirmed via service health telemetry that performance has been restored.

Root Cause : AI Builder functionally was impacted by an issue impacting connections to the Azure Cosmos DB in North Europe.

Next Steps : Microsoft is reviewing their configuration procedures to find ways to prevent this problem from happening again.

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