Microsoft 365 Alert : Service Degradation – Microsoft 365 suite – Admins may encounter delays for multiple reports within Microsoft 365 services – RESOLVED
28/09/2022 11:05:00 AM (BST)
NHSmail Reference : INC31859577
Microsoft Reference : MO439682
Issue Status : RESOLVED
Issue Description : Admins may have encountered delays for multiple reports within Microsoft 365 services.
More info : Admins may have seen delays for the following reports:
– Usage reports in the Microsoft 365 admin center
– Modern Groups reports
– Microsoft Teams admin center reports
– Microsoft 365 Application reports
Scope of impact : Admins who are reviewing Microsoft 365 service reports are impacted.
Final Update : 04/10/2022 09:30:00 AM – Microsoft monitored the data requests to confirm that all affected reports were up to date and that the impact was remediated.
Root cause : An unexpected issue within our internal infrastructure that was responsible for data processing and preparing user data, resulted in the various delayed reports.
Next steps : Microsoft are continuing their review of the affected infrastructure to better find ways to facilitate better processing and prevent similar impact in the future.