Microsoft 365 Alert : Service Degradation – Dynamics 365 – Sandbox plug-in failures – RESOLVED
07/09/2022 14:45:00 PM (BST)
Issue Reported : 07/09/2022 09:55:00 AM UTC
Microsoft Reference : CR427450
Issue Status : RESOLVED
Issue Description : Users may experience failures when utilizing sandbox plug-ins
Scope of impact : Impact is specific to requests which are routed through impacted components within Europe.
Final Update : 07/09/2022 14:44:00 PM – Microsoft has performed a failover of the affected database infrastructure to redundant service infrastructure, and confirmed through telemetry analysis that this restored sandbox plug-in functionality.
Root Cause : A portion of the database infrastructure responsible for plugin operation has entered an unhealthy state.
Next Steps : Microsoft are reviewing their monitoring services to reduce detection time and more quickly restore service.